Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Ann Burgess

    July 23, 2017

    When my father, Dr. William Smith, Jr., passed away in May, my brother strongly suggested that we use use Lifesong. From the moment I met Tholley Taylor, I knew that we were in good hands for making arrangements for my Dad's service and burial. Tholley and his wife and office team are all a very compassionate group of folks who certainly make a difficult time in your life seem a lot easier. Tholley very calmly and sympathetically helped us organize our thoughts through all of the details of the planning process just as if we were his own family. This was very comforting and the two services we planned ran very smoothly. Lifesong treats you like you are "family" and not just "another funeral to prepare for". They were always available to answer any questions we had as we were making plans. Thank you Tholley and Sarah for providing excellent service and care for us! I would/will recommend Lifesong to anyone during their tiime of need. Read more

  • Maria Woodward

    June 07, 2017

    Exceptional customer service from Tholley Taylor and his staff making a tragic experience bearable from the moment Lifesong took over arrangements. They were empathetic down to every minute detail, making the awkward ordeal of shipping the remains manageable. A year later I needed help with the death certificate and they gladly helped me with no questions asked. Thank you Tholley and Lifesong staff for your extraordinary customer service. Read more

  • Larry Kennedy

    December 20, 2016

    Lifesong and Tholley have been wonderful to our family. We recently faced the trauma of a family member's unexpected passing and Tholley helped us through the process all the way. Lifesong has an acute understanding of family needs and feelings. We strongly recommend Lifesong to families with these needs. Read more

  • Greg Watterson

    August 15, 2016

    Lifesong far exceeded my expectations, from beginning to end. This is a trustworthy, dependable and first class company. During the most difficult time of my life, Lifesong was very attentive and sensitive to all my various needs, whether financial, emotional, or time and schedule. Tholley, Sarah, Erica and the staff listened carefully, then went far beyond their usual duties. They were always patient to answer questions and provide assistance with requests that sometimes entailed more attention or time. Lifesong provided everything, and more, that I would have hoped for. And more importantly, they did it in a caring, personal, and genuine manner. Lifesong is an outstanding funeral service company, and I highly recommend them. Read more

  • Melanie Tudor

    January 06, 2016

    The experience my family had with Lifesong Funeral Home and Tholley Taylor was wonderful. Before my mother died, I knew we were going to use Lifesong but I had done no preplanning. When I first spoke with Tholley he put me at ease and I knew he was going to take care of details I hadn't thought about. He made the contacts to the newspapers and sent what we wanted to each one. My mother died right before a holiday and Tholley was so accurate on timing and when we could expect to get her ashes (which enabled me to plan her memorial service in another state). Having someone so kind, compassionate and knowledgeable is such a huge comfort at a time when you feel like you are standing alone. Tholley, thank you for your guidance and support at such a difficult time. Read more

  • Chris McCarnan, the Ludlow and McCarnan families

    June 05, 2017

    Lifesong Funeral Service was an incredible help to our family in the days following the passing of our wife, mother, mother-in-law, aunt, grandmother, friend. The thoroughness and thoughtfulness that Tholley and Sarah exercised in every aspect of their service to us and our departed loved one recommend them to be a credit to their profession. They blend youthful encouragement and hope together with a confidence and care in every detail that one might associate with professionals much older, with more years of experience. Saying goodbye to those we love is an unavoidable and often difficult part of life, but Lifesong helped us to navigate this difficult time with grace and gratitude. Thank you, Lifesong! Read more

  • Linda Larson

    November 11, 2015

    I just wanted to thank you again for the outstanding customer service you have provided. I had to make affordable arrangements for a family member from across the country. This was an unexpected expense and I had a tight budget which is why I initially contacted Lifesong. In now way does their price reflect the service they provide.... I received absolutely outstanding customer service, and I wish I could rate this review with 10 stars! I was dealing with another local funeral home as well since there was a pre-paid gravesite for my relative in the family plot. The difference between the two was night and day. I highly recommend Lifesong and thank you for doing what you do so well! BTW, when I informed my lawyer in Tally, that you were taking care of Gerald’s remains, he said he knew you and that you are a good man! I agree! I hope I get to personally meet and thank you in person when I make the trip later this month. Sincerely, Linda Larson Read more

  • Linda Williams

    October 12, 2015

    "I want to thank you so much for being able to help me through the passing of my friend. It seems others often only get the business part done, and that's it. Though through it all, I do appreciate your kindness and your staff for making this time easier to get through. I told my son that it is my wish to come to you when my time ends here on Earth. I feel that I will be in good hands." Read more

  • Senior Center & Foundation

    August 03, 2015

    Sarah, Thank you so much for the delicious cookies you made for us. We couldn't do what we do here at the Senior Center without your wonderful support. Good Luck! Sincerely, Lisa Covert Read more

  • Beverly Karmanos

    June 12, 2015

    Tholley, there will never be enough words to thank you for what you did for me. Read more